Frequently Asked Questions

Each model has its own step-by-step guide on the Fitting & Usage page: PX1, PX2 and RX1. Follow the molding instructions exactly. PX1 is a custom fit in 60 seconds, and PX2 and the Hybrid Pack take 90 seconds. For RX1, heat it in the microwave for about 90 seconds, then bite and mold it for about 5 minutes.

It can take a little time to get used to a mouthpiece. Start by following the molding instructions exactly, then use the implementation guide on the Fitting & Usage page to work it into your routine. Frequent early use helps you adapt faster. Try wearing it during everyday activities such as household chores or walks, so your brain gets used to it and you feel comfortable sooner during training.

Performance mouthpieces (PX1 and PX2): position your tongue forward, beneath the front intake bar, which sits just behind your teeth. Your tongue should rest below the bar, not on top of it.

Recovery mouthpiece (RX1): you do not need to place your tongue under the bar. Let your tongue move forward naturally. For many people the tongue presses against the roof of the mouth during sleep, and that is fine.

AIRWAAV improves airflow in the pharyngeal area, which benefits both nasal and mouth breathing. During less intense exercise, inhale through your nose and exhale through your mouth. As intensity increases, shift to mouth breathing.

AIRWAAV is built on 15 years of research and development and is backed by peer-reviewed studies. It holds a patent and supports both strength and conditioning work. It also supports recovery by reducing bodily strain and lowering cortisol levels. AIRWAAV launched in 2020, building on mouthpiece technology developed since the early 2000s.

AIRWAAV uses a patented, BPA-free, hydrophobic material. You heat it to mold it, and it shrinks slightly afterward for a snug fit on your teeth. The RX1 material is also latex-free and phthalate-free.

AIRWAAV is designed to support your training in any sport. For non-contact sports, wearing it in both training and competition is recommended to potentially improve performance.

AIRWAAV is not protective gear and does not protect your teeth from impact in contact sports. For those activities, use a protective mouthguard made for impact protection, such as the AIRWAAV GX1 Protective Mouth Guard. AIRWAAV is best suited to training for contact-sport athletes, so they can train at their highest potential.

No. Use the model made for each purpose. The RX1 Recovery mouthpiece is engineered for overnight wear and is not intended for working out or training. The PX1 Performance mouthpiece is built for active use and is not designed for overnight wear.

No. AIRWAAV RX1 Recovery is not a medical device and should not be used to treat any medical condition. Talk to your physician before starting a new personal care routine, and never disregard medical advice. Stop using it right away if you notice any negative effects. If you are under a doctor's care for sleep, treat the RX1 as a comfort and recovery tool and keep your physician involved.

Rinse your mouthpiece and its case under running water, apply 3 pumps of AIRWAAV Mouthpiece Cleaner, and let both air dry for at least 60 seconds. Clean them at least once a week.

Plan on about 4 to 6 months per mouthpiece with regular use. How long it lasts depends on how often you use it and how much you clench. Replace it when it loosens or shows wear.

Every AIRWAAV Performance and Recovery mouthpiece is backed by a 30-day satisfaction guarantee. If you are not satisfied, AIRWAAV will replace it free of charge or refund you for up to 30 days from the delivery date. Each customer is eligible for one replacement.

AIRWAAV includes a warranty against product defects. It is not a traditional dental warranty like those that come with athletic mouthguards, because AIRWAAV is not designed for contact-sport protection.

Yes. If you have braces, AIRWAAV recommends the PX1 Performance model. Its wider bite channel fits better with braces. The RX1 Recovery mouthpiece may not be the right fit if you wear full upper and lower braces.

The PX1 has an open bite channel and a relaxed, minimal feel, for athletes who prefer a relaxed fit. The PX2 has a narrow bite channel with form-fitting bars and a snug fit, and it is listed as best for heavy clenchers. The Performance Hybrid Pack lets you try both fits.

It depends on your goal. The PX1 and PX2 are for training and sport, and the RX1 is for sleep. Between the two performance models, choose the PX1 if you prefer a relaxed fit or have braces, and the PX2 if you prefer a snug fit or clench heavily.

If you are not sure, take the AIRWAAV quiz to be matched to a model in under a minute, or start with the Hybrid Pack to try both fits.

The RX1 works for ages 11 and up. It may not be the right fit if you are under 11 or wear full upper and lower braces.

Shipping is free on US orders over $75. Choose a shipping method at checkout and your total shipping charge is calculated before you complete the order. For international orders, shipping is also calculated at checkout.

Orders take 1 to 3 business days to process before they ship. Most US orders are delivered by USPS within 3 to 5 business days, though some restrictions may apply. Business days are Monday through Friday, excluding US federal holidays.

Yes. AIRWAAV ships to the countries listed in the shipping policy. All fees for international orders are shown before you pay, so check that your address is entered correctly.

If you choose standard international shipping, AIRWAAV uses a shipping partner, OpenBorder, Inc. The transit time shown at checkout counts from when OpenBorder receives and processes your order, which can take an extra 1 to 3 business days. You get a tracking number once OpenBorder has fulfilled the order.

Contact AIRWAAV within 1 hour of placing your order.

• Address change: email customerservice@airwaav.com with "Address Correction" or "Change of Address" in the subject line. After the 1-hour window, you are responsible for any extra costs from an incorrect address.
• Cancellation: email  within 1 hour for a full refund. Include your order number, name and the email used for the order. Cancellation cannot be guaranteed after 1 hour.

Contact AIRWAAV right away at customerservice@airwaav.com. AIRWAAV can only reship or refund an order that is reported within 7 days of the expected delivery date.

You can return a mouthpiece within 30 days of delivery for a free replacement or a refund. Each customer is eligible for one replacement.

1. Download and complete the AIRWAAV refund form, or request it by email. Include your name, order date, order number, product name, reason for the request and the products you are returning.
2. Ship the form and the product to AIRWAAV Returns, 10100 Linn Station Road, Louisville, KY 40223. You pay for return shipping.

Once your package arrives, AIRWAAV processes the refund within 48 hours of receipt, Monday to Thursday. Refunds go to your original payment method and can take 5 to 7 business days to appear, depending on your bank.

Shipping costs, accessories, cleaners, apparel and other non-mouthpiece products, including nasal strips, cannot be refunded or exchanged.

Yes. AIRWAAV accepts FSA and HSA payments through TrueMed, and the RX1 product page marks it as FSA and HSA eligible.

Email customerservice@airwaav.com.  You can also use the contact page. AIRWAAV is located at 10100 Linn Station Road, Louisville, KY 40223.